PRIVACY POLICY
Last Modified: 01, 2024
EyeClick ("EyeClick," "we," "us," or "our") respects your privacy and is committed to protect the personal information that you share with us.
This policy describes the scope of personal information collection on Our Website and the usage of it. This Privacy Policy describes the scope and explains how EyeClick collects, uses, and discloses your information. This Privacy Policy applies to all services and products, except those products that have a separate Privacy Policy.
By accessing and using the Website and/or other services, you acknowledge that you have reviewed both our Terms and Conditions and this Privacy Policy, and that you accept them and agree to be bound by them. Please be aware that this Privacy Policy does not apply to the practices of any third parties to whom EyeClick may disclose personal information pursuant to the terms of this Privacy Policy.
Where applicable, you consent to the use of your information as described in this Privacy Policy each time you use our Services, so we urge you to read this document in full, and approach us at: Privacy@eyeclick.com if you have any questions. If not otherwise defined herein, capitalized terms shall have the meaning ascribed to them in the terms and conditions, available at https://eyeclick.com/legal/terms-and-conditions/ (the "Terms and Conditions") into which this Privacy Policy is incorporated thereto by reference.
COLLECTION AND USE OF PERSONAL INFORMATION
While accessing and\or using the Website, including performing a registration procedure, creating an account, logging in to your account, purchasing products and goods and\or using any of the Website's various services, we may collect and you may provide us with certain information, including personal information.
Personal information is any information that may or can be used to directly or indirectly identify you (or any other individual), either alone or in combination with other information. Personal information also includes anonymous information that is linked to information that can be used to directly or indirectly identify you. Personal information does not include information that has been irreversibly anonymized or aggregated so that it can no longer enable us, whether in combination with other information or otherwise, to identify you.
Here is a description of the types of personal information you may provide us and\or we may collect and how we may use it:
What Personal Information you provide and\or We Collect
Depending on the services you use, you provide and we collect different kinds of personal information from or about you.
- Information you provide: We may collect some types of personal information you provide voluntarily, such as:
- Contact and identifiable information, including your full name, ID number, age, username, physical address, structure, email address, phone number, job title, occupation, user images, consumption and behavior habits.
- When you use our services, create an account, approach us at: Privacy@eyeclick.com, participate in an online survey, participate in community discussions or chat rooms, submitting any comments, questions, reviews or feedback, apply for employment, interact with us at in-person events, or otherwise interact with us. With respect to any personal information of your child or a child under your custody or legal guardianship, you hereby represent and warrant that you give your verifiable parental consent to such collection and retention of personal information in compliance with applicable law.
- When acting as a school user, we may collect your school contact information, including name, address, email address, billing address, contact person details, school logo and information about school teachers and teaching disciplines.
- When you use our platform services, we may collect the user content uploaded by you.
- Information about payments: If you make a purchase, we (through a certified third party service provider) collect personal information in connection with the purchase. This information includes payment information, such as your credit or debit card number and other card information, which are stored in accordance with the provisions of applicable law and high quality standards by a certified third party service provider; other account and authentication information; and billing, shipping, and contact details.
- Information about use of our Services: When you visit our Website or use our services, we may collect information about the type of device you use, your device's unique identifier, the IP address of your device, your operating system, the type of Internet browser that you use, usage information, diagnostic information, browsing information, session summary information, file attributes (including attributes for photos, videos, music, and documents), and location information from or about the computers, phones, or other devices on which you install or access our products or services. We may gather some of this information automatically. Where available, our services may use GPS, your IP address, and other technologies to determine a device's approximate location to allow us to improve our services.
- Information from third parties: We may collect information from third parties, including business partners and marketing agencies. This includes your contact information from marketing partners when we engage in joint marketing or co-branding activities, your IP address or location information from service providers to offer certain products and services relevant to your location.
- Comments, recommendations, reviews, feedback, responses and/or derived correspondences with us or any other users on the Website.
- Any other information provided by you to us with respect to the Website.
Legal Basis for Processing
Our collection and processing of personal information is based on the following:
- The need to carry out the above processing of information, which is in anticipation of entering into commercial engagements or as part of the performance of existing engagements with you, for example for providing you the Goods and items that you ordered through our Website.
- To the extent that we use the personal information for advertising or promotional activities, including direct mailing and targeted advertising, we will request your specific, freely-given, unbundled, informed and separate consent to such uses.
- To the extent that we use the personal information to improve this Website, services or for analyzing statistics, the basis for collection of data is our legitimate interest to conduct such improvements and analysis.
How We Use Your Personal Information
We may collect, use, store, disclose, protect or otherwise process any personal information by lawful means, in a reasonable manner and in accordance with this Privacy Policy.
Generally speaking, we may collect, use, store, disclose, protect or otherwise process any personal information by lawful means, in a reasonable manner and in accordance with this Privacy Policy. We use personal information to provide the Goods you have ordered and to further improve and develop our different products and services, to communicate with you, to offer you targeted advertisements and services, and to protect us and our users.
Any personal information provided by you or collected by us from you on the Website, constitutes (i) your consent to our use, disclosure and processing of the Personal Information in accordance with this Privacy Policy and applicable laws (except where express consent is required as stated in this Privacy Policy), and (ii) a representation on your side with respect to the accuracy and truthfulness of such information, and a warranty that you have all necessary rights and consent to share such personal information with us, and that we are entitled to rely on such representation. For the avoidance of doubt, we are not responsible for any personal information that is shared by you or anyone acting on your behalf.
EyeClick collects, processes, and determines how to process your personal information as data controller for the following purposes:
- Processing Orders and providing Goods to you: We may use personal information and other contact information, for the purpose of processing your Orders and purchases and delivering the Goods you ordered to you, for example, arranging for shipping and handling, processing your payment details, perform authorized financial transactions and managing your returns.
- Providing, improving, and developing our Services: We may use personal information to help us operate, provide, develop, improve and enrich the quality of our Website, Goods, services, products and advertising, create new Goods, services, products and content as well as modify or cancel existing services. This includes using personal information for purposes such as data analysis, research, and audits, and to study users' interaction with the Website for the purpose of assessing the Website performance and/or effectiveness. Such processing is based on our legitimate interest in offering you products and services and for business continuity.
- Communicating with you: Subject to your prior express, free and informed consent, we may use personal information to send you marketing communications in relation to EyeClick’s own products and services; communicate with you about your account or transactions; and inform you about our policies and terms. Also subject to your prior express consent, we may share your personal information with third-party partners who may send you marketing communications in relation to their products and services. If you no longer wish to receive email communications for marketing purposes, please approach us at: Privacy@eyeclick.com to opt out. We may use your information to process and respond to your requests when you approach us at: Privacy@eyeclick.com.
- Offering and measuring targeted advertisements and services: Subject to your prior express consent, we may use personal information to personalize your experience with our Website and services, on third-party websites and applications, and to determine the effectiveness of our promotional campaigns.
- Provide customer service and answer you inquiries: when you submit inquiries or requests with respect to the Website, services, Goods or our products, or when you contact us for such purpose. We will use such information to contact you only for the purposes for which you sent the inquiry.
For any of the uses of your data described above that require your prior express consent, note that you may withdraw your consent at all times by approaching us at: Privacy@eyeclick.com.
- Promoting safety and security: We use personal information to help verify accounts and user activity, as well as to promote safety and security, such as by monitoring fraud and investigating suspicious or potentially illegal activity or violations of applicable law and our terms or policies and/or unauthorized use of the Website, and to protect our legal interests and provide information to any competent authority of any relevant jurisdiction. Such processing is based on our legitimate interest in helping ensure the safety of our products and services.
- For any other purpose required or permitted by any applicable law or specified in this Privacy Policy and/or in any other circumstances, with your prior consent.
The personal information you shared with us or collected by us in connection to the Website will be stored in our information systems, for the purposes listed in this section above and in accordance with applicable law. You acknowledge that you are not required to provide us with any information under applicable law. By sharing any personal information with us you understand and confirm that you do so at your own risk, under your own free will and with the appropriate necessary consent, and release us from any liability in this regard.
As a global company, EyeClick Corporation has a number of corporate affiliates in different jurisdictions. Each of these affiliates collects, processes and determines how to process your personal information as a data controller to help provide you the products and services you request.
DISCLOSURE OF PERSONAL INFORMATION
We make certain personal information available to strategic partners that work with us to provide our services and Goods or help us market to customers. We are committed to protecting your privacy and personal information will only be shared by us with these companies under the following terms and/or circumstances, in order to process your Orders and provide you with the Goods or improve our products, services, and advertising; it will not be shared with third parties for their own marketing purposes without your prior express consent.
Categories of third parties to whom your Personal Information may be disclosed:
Service Providers
We share personal information with companies that provide services on our behalf, such as shipping and handling companies; carriers; credit card payment services; website hosting; email services; marketing and other promotions; auditing; payment processing; fulfilling customer orders; data analytics; providing customer services and support; conducting customer research and satisfaction surveys; and other services that assist in our services and selling our Goods and other products. We will only provide these service providers the information they need to perform the applicable service, and they are prohibited from using that information for any other purpose. These companies are obligated to protect your information and may be located wherever we operate.
Corporate Affiliates and Corporate Business Transactions
Because EyeClick is a global company we may share personal information with all EyeClick Corporation-affiliated companies. All such entities are governed by this Privacy Policy or are bound by the appropriate confidentiality and data transfer agreements. In the event of a merger, reorganization, acquisition, joint venture, assignment, spin-off, transfer, or sale or disposition of all or any portion of our business, including in connection with any bankruptcy or similar proceedings, we may transfer any and all personal information to the relevant third party.
Legal Compliance and Security
It may be necessary—by law or as a result of legal process, litigation, or requests from public or governmental authorities within or outside your country of residence—for us to disclose personal information. We may also disclose personal information if we determine that for purposes of national security, law enforcement, or other issues of public importance, disclosure is necessary or appropriate.
We may also disclose personal information if we determine in good faith that disclosure is reasonably necessary to protect our rights and pursue available remedies, enforce our Terms and Conditions, investigate fraud, or protect our operations or users. In addition, we may also disclose personal information when we have your express consent to share such information;
Personal information may be stored on servers and/or transferred (for the above purposes) to recipients which may be located outside of the United States. You acknowledge and agree to such transfer of personal information, and we will use our practicable measures to ensure a sufficient level of protection.
Other than as described above, any other transfer of your personal information to third parties will be subject to your express and freely-given consent.
We did not and will not sell or otherwise transfer the personally identifiable information you provide to us at our Website to any third parties for their own direct marketing use unless we provide clear notice to you and obtain your explicit consent for your data to be shared in this manner.
The Website may contain links to third parties’ websites and services, which are outside our control and are not covered by this Privacy Policy. We do not assume responsibility for the privacy practices of such other applications or websites to which it may link, and encourages you to review those privacy policies yourself.
YOUR RIGHTS
We take reasonable steps to ensure that your personal information is accurate, complete, and up-to-date. Depending on where you live, you may have the rights described below.
You have the right to access, correct, or delete the personal information that we collect and that you provide us. You are also entitled to object to or restrict, at any time, the further processing of your personal information. You have the right to receive your personal information in a structured and standard format. You may lodge a complaint with the competent data protection authority regarding the processing of your personal information.
To protect the privacy and the security of your personal information, we may request information from you to enable us to confirm your identity and right to access such information, as well as to search for and provide you with the personal information we maintain. There are instances where applicable laws or regulatory requirements allow or require us to refuse to provide or delete some or all of the personal information that we maintain.
You can opt-out of receiving marketing communications by modifying your preferences in the User Account or by modifying your email or SMS subscriptions by clicking on the unsubscribe link or following the opt-out instructions included in the message. Alternatively, you can contact us using the contact details below.
You may approach us at: Privacy@eyeclick.com to exercise your rights. We will respond to your request in a reasonable timeframe, and in any event in less than 30 days.
California Privacy Rights
If you are a California resident, California law permits you to request information regarding the disclosure of your personal information to third parties for the third parties’ direct marketing purposes. To make such a request, please approach us at: Privacy@eyeclick.com and include “California Privacy Rights Request” in the first line of the request.
CLOSING ACCOUNTS
Please approach us at: Privacy@eyeclick.com to close your account in relation to the following uses of your personal information:
- providing, improving, and developing our services;
- communicating with you;
- sharing your personal information with third-party partners for marketing communications;
- offering and measuring targeted advertisements and services;
- provide customer service and answer you inquiries;
- promoting safety and security; or
- providing Goods (for such requests, EyeClick Technologies, Inc. will act on behalf of its local affiliates).
If you close your account, we have no obligation to retain your information, and we may delete any or all of your information without liability. We may retain, however, information related to you if we believe it may be necessary to prevent fraud or future abuse, if required by law, or for legitimate purposes, such as analysis of non-personal information, account recovery, auditing our records, or enforcing our rights and obligations under our agreements.
THIRD-PARTY WEBSITES AND SERVICES
Our products and services, including our websites and digital media properties, may contain links to or the ability for you to access third-party websites, application, products, and services. We are not responsible for the privacy practices employed by those third parties, nor are we responsible for the information or content their products and services contain. This Privacy Policy applies solely to information collected by us. We encourage you to read the privacy policies of any third parties before proceeding to use their websites, application, products, or services.
INFORMATION SECURITY, INTEGRITY, AND RETENTION
EyeClick safeguards the security of the data you send us with physical, electronic, and managerial procedures, taking into consideration the state of the art, the costs of implementation and the nature, scope, context and purposes of processing as well as the risk of processing your personal information. While we strive to protect your personal information, we cannot ensure the security of the information you transmit to us, and so we urge you to take every precaution to protect your personal data when you are on the Internet. Please be aware that, despite our efforts, no security system is impenetrable, and we cannot ensure or warrant the security and privacy of your personal information or other content you may have provided us while using the Website, and you acknowledge that you do so at your own risk. You should also be aware that there is always some risk involved in transmitting information over the internet and that there is also some risk that others could find a way to thwart our and/or the cloud services security systems. In the event of a security breach, we will promptly notify you and the proper authorities if required by law.
We encourage You to exercise discretion regarding the Personal Information You choose to disclose, and it is important that you take precautions to protect against unauthorized access to your EyeClick User Account credentials, and computers or other devices. If you feel that the security of your User Account or personal information has been compromised, please immediately approach us at: Privacy@eyeclick.com.
We may use cloud services for our servers and\or storage. In such cases, we rely on the security measures taken by the well-established cloud service providers for the physical security, integrity, redundancy and data protection with respect to the information stored in such cloud services.
We will store and retain your personal information for as long as it is necessary to fulfill the purposes for which the information has been provided and/or collected and as outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. This means that We will delete your personal information when such information is no longer necessary. Without derogating from the above, statistics and analysis including aggregate and/or anonymous information derived from your information and\or use of the Website, may be saved thereafter and may remain on our servers indefinitely.
CHILDREN
We do not knowingly collect, use, or disclose information from children under 16. If we become aware or learn that we have collected the personal information of a child under 16—or the equivalent minimum age depending on the jurisdiction, such as 13 in the United States—we will take the necessary steps to delete the information as soon as possible. Please immediately approach us at: Privacy@eyeclick.com if you become aware that a child under 16 has provided us with personal information.
If you are a California resident under the age of 18, and you are a registered user of our services, California law permits you to request and obtain removal of content or information you have publicly posted. To make such a request, please approach us at: Privacy@eyeclick.com with specific information about where the content or information is posted and attesting that you posted it. We will then make reasonable, good faith efforts to remove the post from prospective public view, or anonymize it so you cannot be individually identified, to the extent required by applicable law. Please be aware that such a request does not ensure complete or comprehensive removal of the content or information you have posted and that there may be circumstances in which the law does not require or allow removal even if requested.
INFORMATION TRANSFERS, STORAGE, AND PROCESSING GLOBALLY
When we share your personal information with our partners, EyeClick-affiliated companies, and service providers, your personal information may be transferred to and/or made accessible from countries out of the European Economic Area (“EU/EEA”) which in some cases may have a lower level of protection than that within the EU/EEA. When transferring personal data to countries outside the EU/EEA, to jurisdictions that did not receive an adequacy decision by the European Commission we will enter into model contractual clauses as adopted by the European Commission to ensure a sufficient level of protection for your personal information, or rely on alternative legal bases such as the Privacy Shield, where applicable, or binding corporate rules where our partners or service providers have adopted such internal policies approved by European data protection authorities.
CHANGES TO THIS PRIVACY POLICY
We may periodically change this Privacy Policy to keep pace with new technologies, industry practices, and regulatory requirements, among other reasons. We expect most such changes to be minor. Any non-material changes will take effect immediately upon posting of an updated Privacy Policy. There may, however, be cases where changes to the Privacy Policy may be more significant. In such cases, we will provide you either a prominent notice of such changes before they take effect or by directly sending you a notification.
Your continued use of our Website and services after the effective date of the Privacy Policy means that you accept the revised Privacy Policy. If you do not agree to the revised Privacy Policy, please refrain from using our products or services and approach us at: Privacy@eyeclick.com to close any account you may have created.
APPROACH US
If you have any questions regarding this Privacy Policy or its implementation, you may e-mail our Data Protection Officer at DPO@eyeclick.com.
DO NOT TRACK
Some browsers include the ability to transmit “Do Not Track” signals. We do not process or respond to “Do Not Track” signals. Instead, we adhere to the standards described in our Privacy Policy and this Cookie Policy.